Sample of All FAQs (Helpie FAQ)
- What is Eltron Turbo?
Eltron Turbo is an manufacture offering a wide range of high-quality car and motorcycle accessories. We provide performance parts, maintenance items, and stylish modification products, ensuring customer satisfaction with detailed product information, installation guides, and excellent customer service for a seamless shopping experience.
- What are the shipping costs?
We offer free standard shipping only for Pre-Paid orders and For Cash On Delivery ₹150
- What is your return policy?
Customers must provide an unboxing video of the product. And, enjoy a hassle-free 100% refund within 48 working Hours. For more details read Returns Policy.
- How can I contact customer service?
You Can Contact Us Via
Or info@eltronturbo.com - What payment methods do you accept?
We accept all major credit cards, Debit Card, UPI and Cash On Delivery payment methods.
- Can I track my order?
Yes, you will receive a tracking number via email. You can use this number to track your package through our courier partner’s website.
- How long does shipping take?
Shipping times vary depending on your location. Typically, products are delivered within 3-5 days.
- Are there any warranties on your products?
Yes, most of our products come with a manufacturer’s warranty (3 Months to 1 Year* ). The warranty period varies depending on the product for more information please contact us via WhatsApp.
- What should I do if I receive a damaged or defective product?
If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or refund as per our return policy.